Support
Applies to all Free the Borough games, including Blood in the Sand
I'm Tom, and I make these games on my own. If something's broken, a purchase hasn't shown up, or you just want to tell me the balance is wrong, the quickest way to reach me is email:
freetheborough.games@gmail.com
Please include the game, your in-game display name, and what you were doing when it went wrong. Screenshots help. I read everything and normally reply within a few days.
In the game
Settings has a Feedback button that sends me a bug report along with the app version and your anonymous player ID, which is the fastest way for me to find your match history or your wallet if a purchase has gone missing. The Email button next to it opens your mail app with those details already filled in.
Purchases
Purchases are handled by the App Store or Google Play. If you've paid and nothing arrived, close the game fully and open it again: unfinished purchases are picked up on launch. If it's still missing, email me with your display name and the store receipt and I'll sort it. Refunds go through Apple or Google, not me: Apple's is at reportaproblem.apple.com, and Google's is in the Play Store under Order history.
New phone
Progress lives on the device unless you link it. Sign in with Apple or Google from the ring beside your purse on any menu screen, on both phones, and your purchases come across.
Community
Patch notes, match nights, and other players are on Discord and r/FreeTheBoroughGames. Balance rants are welcome in both.
Your account and data
To delete your account and everything held against it, see Delete Account. What we collect and why is in the Privacy Policy.